First time using a chicken plucker machine and it was awesome! Plucked feathers cleanly off the bird in about 20 seconds. Couple times a foot got stuck in the bottom-side. Also had the skin tear on a few birds and one with a broken wing joint. I'm happy to take that as a trade off for how much faster I was able to process my birds. Cut my processing time from about 30 minutes per bird to about 15 minutes (or less). I researched other models on eBay, Amazon, and other sites and decided on this one for it's price, features, and good reviews. It has very good power, easy to access on/off switch, and it's easy to roll around to wherever you need it. Clean up was pretty simple with the easy to remove top. Some feathers get stuck in the fingers, but it's like that with all models. The vast majority of feathers get quickly washed out of the tub and down the exhaust tube while spraying the bouncing chicken down. I put a slotted basket at the bottom and collected all the feathers for my compost bin.