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VEVOR Cat Tree for Indoor Cats, 63" Cat Tower with 2 Cat Condos, Sisal Scratching Post, Hammock, Top Perch, Jumping Platforms, Large Cat Furniture Activity Center with Hang Ball, Dark Grey

Customer Reviews for VEVOR Cat Tree for Indoor Cats, 63" Cat Tower with 2 Cat Condos, Sisal Scratching Post, Hammock, Top Perch, Jumping Platforms, Large Cat Furniture Activity Center with Hang Ball, Dark Grey

7 Layers 2 Rooms

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36 Reviews
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Joe Joe
Cats love it!
7 Layers 2 Rooms
The cats absolutely love the towel. Very sturdy and very very soft.
0 people found this helpful
cmaz cmaz
Good cat tree for smaller cats and kittens!
7 Layers 1 Room
Good cat tree for smaller cats and kittens! This cat tree was easy to put together, but rather small and not very sturdy for larger cats. My cats are 12-16lbs. I gave it to a friend who has 7-8lb cats and it should be great for them. I recommend it for cats under 10lbs.
0 people found this helpful
Jason and Mary Thompson Jason and Mary Thompson
Best for kittens and small cats
7 Layers 1 Room
I ordered this cat tree for my cats. They're always looking to climb and scratch things. I thought they would enjoy this. Putting this together took me about a half hour. It wasn't effortless as the product was described, but it wasn't difficult either. The hardest part was lining up the pillars with the holes. My biggest cat showed interest in this as I was building it. After completing the assembly, I let my biggest cat play with it. He's about 12-15 lbs. I noticed right away that he was almost too big for the cat tree. He fit in the various cubbies, but barely. The tree also felt a bit wobbly compared to other trees I've owned in the past. This might work well for kittens, but I'm not sure this is a great fit for full sized cats.
0 people found this helpful
Cat Dad Cat Dad
Cat Tree
10 Layers 2 Rooms
Should not be labeled for large cats. The poles are not as large as our other tree so not as sturdy and the platforms at the top wobble quite a bit when our cats (especially the larger one) 15 lbs, climbs up there. Otherwise it serves its purpose and they love the condos and the pouches.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Unhappy Customer Unhappy Customer
Unethical business -attention new customers call your credit card company to pull your payment
Unethical business -attention new customers  call your credit card company to pull your payment 1
I have been asking for a refund for weeks First they stalled responding for days then they advised me to use the stabilizing attachment for the cat tree. This item isn’t even in the advert. More time has passed and now they want me to accept $20 refund for my $60 cat tree purchase (that can’t support my adult cat or my 3 lb kitten) Please save you money. Do not purchase ANTHING from this company. The metal screws might have been worth $3. The rubbing for the cat tree is cardboard and the fabric is see through. One scratch it will be done. I’m trying to return this unused brand new 1/10 quality cat tree is the reason you won’t accept my return and issue a refund is because you also it’s the worst product waiting for a lawsuit to happen ?
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
john john
buyer
8 Layers 2 Rooms
many parts mislabeled, one part missing, do not risk it.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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