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VEVOR Automatic Chicken Coop Door, Battery Powered Chicken Coop Door with Timer & Manual Setting, Anti-Pinch Security, Durable Aluminum Alloy, Auto Chick Run Gate Opener with Waterproof Sealing, Black

Customer Reviews for VEVOR Automatic Chicken Coop Door, Battery Powered Chicken Coop Door with Timer & Manual Setting, Anti-Pinch Security, Durable Aluminum Alloy, Auto Chick Run Gate Opener with Waterproof Sealing, Black

Black Dry Battery

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Irie B Irie B
Automatic Chicken Coop Door
Black Solar Charging
Right after taking the product out of the box and charging to 100% , the door won't open all the way. I get about 1/3 of the way and then it just quits. Customer service said I had to wait 2 days for a response. So I guess here we are.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jerry Duling Jerry Duling
Owner
Black Plug-in + Battery
We purchased the door based on reviews, price, and features. It worked fine for 2 weeks but then started to not open or close at the scheduled times or closing before it was supposed to then quit working altogether. I would not recommend it to anyone.
2 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ricky Box Ricky Box
Mr.
Black Plug-in + Battery
Door has already stopped working. Looses power the second you touch any button on the screen.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Greg Emde Greg Emde
Chicken Coop door
Black Plug-in + Battery
Worked good for 3 days and now it doesn't go up or down. Changed batteries, plugged it in, nothing worked. Not sure what to do either. Super frustrated because now it takes two people to get the chickens in at night. One has to hold the door while the other puts the chicken through the door. Crazy.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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