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VEVOR 9U Open Frame Server Rack, 23''-40'' Adjustable Depth, Free Standing or Wall Mount Network Server Rack with 360° Casters, Heavy Duty 4 Post Holds All Your Networking IT Equipment AV Gear Router

Customer Reviews for VEVOR 9U Open Frame Server Rack, 23''-40'' Adjustable Depth, Free Standing or Wall Mount Network Server Rack with 360° Casters, Heavy Duty 4 Post Holds All Your Networking IT Equipment AV Gear Router

9U

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21 reviews
Navaneeth Navaneeth
Missing parts and slow support
9U
I received the item on time and was eager to assemble it. That’s when figured nuts and bolts are missing. Without washing any time I tried to contact support and surprised to know that there is no phone support and then created a ticket and ticket support response needs 48 hours and every time I was asked to send pictures of the product and package. I did all still no resolution.. the vevor support process is not up to the mark .. I am thinking of returning it and get the refund..
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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