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VEVOR 12 inch Shutter Exhaust Fan, Wall Mounted Attic Vent Fan with Smart Programming Variable Speed Temperature Control, 1500 CFM,EC Motor,Timer, for Shed,Garage,Greenhouse Ventilation Cooling,Black

Customer Reviews for VEVOR 12 inch Shutter Exhaust Fan, Wall Mounted Attic Vent Fan with Smart Programming Variable Speed Temperature Control, 1500 CFM,EC Motor,Timer, for Shed,Garage,Greenhouse Ventilation Cooling,Black

12 inch

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316 Reviews
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Eric Saddler Eric Saddler
Owner
Tried customer service and they are terrible, thermostat doesn’t work!!!!!
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Hvac solutions Hvac solutions
Mr
I order the product last week and as was sawing to get it after 2 days I just received today after 5 days and the package is damaged. This is not professional I don't care who's fault is delivery company or vevor but this is not acceptable.
1 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
stephen stephen
not workingb
the digital control pad doesn't work and I would like to know how to get a working one please
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
MH MH
Mr
Mr 3
The ad says coming with needed wiring and no wiring needed. But it is just 40cm cord without plug. Even the wire not long enough to reach the outlet
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ian Burman Ian Burman
Mr
Mr 3 Mr 3
Unfortunately arrived damaged, packing heavily tore up. Side flange bent and all louvers bent or dented. Really bad handling by FedEx. Submitted claim to Vevor for immediate replacement and return and waiting to hear back.
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Blake Blake
Worked pretty good
Just wish the fan had higher speed doesn't move as much air as I expected
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Bapa13 Bapa13
NA
As others have said, the controller and associated instructions are impossible to figure out. The quality of the fan seems great and has great power but because of the difficulty to figure out the controller, they might as well lower the price and just provide an on'off variable speed switch.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Chris Chris
It’s an okay fan.
20 inch With Speed Controller
Airflow was as expected for a 10” fan. The speed control is unusable in my experience due to the annoying noise at any speed under maximum speed. Other than the noise it’s a quality built fan that was easily installed with the attached cords.
1 people found this helpful
Kevin Dugger Kevin Dugger
Motor unit good, exterior enclosure very bad
The exterior louvers are extremely cheap and can do bent by just looking at them. Also,when the louvers are closed,it's not a sealed unit and may cause an ingress of moisture or possible insects. Need to do my research but it appears to only report in fahrenheit, when I reviewed the documentation, I saw no mention of a change. So the frame sucks and may cause the inside of my garage to get wet but the fan and controller (so far) are pretty good.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Randy Randy
Consumer
Extremely flimsy louvre.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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