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VEVOR Roof Attic Exhaust Fan, 50W Smart Solar Roof Ventilation Fan with Thermostat, Remote Control, 3000 CFM Airflow Built-in Smoke Sensor with Auto Stop for Cooling and Dehumidification

Customer Reviews for VEVOR Roof Attic Exhaust Fan, 50W Smart Solar Roof Ventilation Fan with Thermostat, Remote Control, 3000 CFM Airflow Built-in Smoke Sensor with Auto Stop for Cooling and Dehumidification

50W

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lerman lerman
livraison
Livraison GLS minable ; pas d'appel ni de message pour prévoir la livraison, livreur haïssable et grossier, un des colis enfoncé Pour le matériel, pas encore déballé, et non installé
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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S. Cooper S. Cooper
Remote control is a joke -- fan OK
42W
I like this fan or the theory of it so I put 2 of them on my SW USA desert home of 2,000 sq ft. Potential repeating temperatures of 115F (46C) I loved the idea of the 110v power as I often see 90F at midnight. So with the "Plus, it comes with a portable remote control so you can turn the fan off from 65 ft away." I could turn the fans on at 5-6AM and cool the "attic" space down before the heat build up gets to the 80F (26C) automatic on function. After the fans were installed and the 110v transformers got power I thought I could hear the fans running in the quiet of the early morning. My roof is a shallow (42 inches rafters to peak) so not much room to crawl around. I installed two WiFi CCTV cameras & put very loose telltail flags on the wire right under each fan to monitor their running. Works great - tap my tablet and the two fans show the telltail up (fan ON) or down (fan OFF). ISSUE IS that NO ONE at the factory understands American English to be able to write (emails) HOW THE D__N remote is supposed to work. It works as I had it on for about an hour 5AM and it cooled the air 10F BUT I HAVE NO IDEA after 15 minutes of trying WHICH COMBINATION OF BUTTONS actually turn the fan ON. - It only did 1 of the 2. After it ran for an hour, I stared at the remote for a minute and hit the "off/on" and the 1 fan shut off. It is supposed to set 4 different time to run & 4 different speeds to run -- HOW to do what is mystery to me. AND at this point very frustrating I have emailed the factory a number of times - first was the manual in the box was the wrong one. Website had the wrong one and finally got it emailed. BUT NO REAL OPERATING INSTRUCTIONS - just what the button are for.. not what combination makes it work. FRUSTRATED!!
1 people found this helpful
Shawn Shawn
Homeowner
42W
Not really impressed with this, the metal work and housing is very thin and flimsy, I can't see it lastly through an Atlantic Canada winter
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.ca/pages/contact-us
Ventilador Ventilador
Mando roto
Buenos días, el mando viene roto, pueden mandar otro o devuelvo todo?? Gracias
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que ha tenido con el producto. Hemos creado un ticket para darle seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le mantendrá informado hasta que se resuelva. Por favor, revise su bandeja de entrada con prontitud.
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