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VEVOR Handrails for Outdoor Steps, Fit 1 or 2 Steps Outdoor Stair Railing, Single Post Wrought Iron Handrail, Gray Transitional Porch Railings for Concrete Steps or Wooden Stairs with Base

Customer Reviews for VEVOR Handrails for Outdoor Steps, Fit 1 or 2 Steps Outdoor Stair Railing, Single Post Wrought Iron Handrail, Gray Transitional Porch Railings for Concrete Steps or Wooden Stairs with Base

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4 Out of 5
Based on 153 reviews
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153 Reviews
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Philip Philip
Matley
YES Gray
I was initially really impressed with this product, easy to fix , good quality and worked exactly how I wanted it to, however having had it installed a couple of months there are signs it is rusting on the bottom where water stands on it. This will be a real problem in coming months And I would welcome the company thoughts on this.
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Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Susanne Susanne
Geländer
YES Gray
Leider hat das Geländer schon Rost angesetzt,bevor ich es überhaupt benutzt habe. Schade
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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k k
k
YES Gray
They are poorly constructed The bottom connection is loose. I had to jam a piece of metal under the bottom plate to keep it from wiggling.
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Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.

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