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VEVOR Insulated Food Pan Carrier, 127 Qt Hot Box for Catering, Food Box Carrier with Double Buckles, Front Loading Food Warmer with Handles, End Loader with Wheels for Restaurant, Canteen

Customer Reviews for VEVOR Insulated Food Pan Carrier, 127 Qt Hot Box for Catering, Food Box Carrier with Double Buckles, Front Loading Food Warmer with Handles, End Loader with Wheels for Restaurant, Canteen

120L Blue
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Customer Reviews

4 Out of 5
Based on 233 reviews
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233 Reviews
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Marie Marie
Demande
90L Black
Bonjour, Je vous contacte concernant le conteneur isotherme reçu. Malheureusement, l’article ne me convient pas du tout : les bacs GN glissent et tombent systématiquement à l’intérieur, et les dimensions annoncées ne semblent pas adaptées aux bacs standards. Cela rend le produit inutilisable dans mon activité. Compte tenu de ces problèmes importants, je souhaiterais obtenir un geste commercial, ou idéalement un retour/remboursement, car l’article ne correspond pas à mon usage ni aux attentes. Je reste bien sûr disponible si vous avez besoin de photos ou de détails supplémentaires. Merci d’avance pour votre aide, Marie Chemtob
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Jo Jo
Owner
90 L Blue
Do not buy this unit. It does not fit standard hotel plan sizes. And the company has not honoured their return policy. I’m contesting this purchase with my credit card company. Do not purchase anything from this company. Terrible customer service. Be aware.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jo Jo
Owner
90 L Blue
Do not buy this unit. It does not fit standard hotel plan sizes. And the company has not honoured their return policy. I’m contesting this purchase with my credit card company. Do not purchase anything from this company. Terrible customer service. Be aware.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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