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VEVOR Handrails for Outdoor Steps, Fit 1 or 3 Steps Outdoor Stair Railing, White Wrought Iron Handrail, Flexible Front Porch Hand Rail, Transitional Handrails for Concrete Steps or Wooden Stairs

Customer Reviews for VEVOR Handrails for Outdoor Steps, Fit 1 or 3 Steps Outdoor Stair Railing, White Wrought Iron Handrail, Flexible Front Porch Hand Rail, Transitional Handrails for Concrete Steps or Wooden Stairs

White 3 Steps

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543 Reviews
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Harvey Howard Harvey Howard
Styrdy hand rail
Black 5 Steps
Did not like the anchors, had to buy new ones
0 people found this helpful
handyman99 handyman99
The happybuy 5 step adjustable hand rail fits four steps not 5.
Black 5 Steps
The hand railing was advertised to fit 1-5 steps, in my case, it only fitted 4 steps. It was easy to install and it seems relatively sturdy. One caution you have to leave sufficient space between the riser and the mounting plate so you are able to tighten the bolts.
0 people found this helpful
Susan Bradley Susan Bradley
Wide handrail
Black 5 Steps
The product seemed well made and arrived sooner than expected...had to return it though ( and pay shipping) as the handrail was wider than I expected and was hard or impossible to grip well if you have a smaller hand as does my 93 year old mom..mine hand seems normal size and it was not east to grip...was more arched looking than I expected too...but assume all this is in the description..I was just more concerned about the length and height
0 people found this helpful
Macman106 Macman106
Sturdy handrail.
Black 5 Steps
Solid hand rail that's works fine. Bolts were cheap. Replaced bolts with quality steel ones, all good.
0 people found this helpful
Rob Rob
Needs a few things
White 4 Steps
Came with packaging a little beat up. Some small chips in the paint. Would be nice if they included some touch up paint as well a 10mm sds masonry bit to install the concrete expansion anchors they have included with the rail. Well made heavy rail. Have to how it hold up. It could use some weep holes in the past allow for moisture to drain that will enter through the opening at the mid rail.
0 people found this helpful
fabienne fabienne
Manque de finesse
Black 4 Steps
Déçue de la grosseur des éléments qui constituent cette rampe. Semblaient plus fins sur la photo, en réalité c'est gros, pas très esthétique dans notre configuration en tous les cas (petit escalier extérieur)
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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bzeh bzeh
Looks good but footing may not be large enough.
White 3 Steps
Looks good but footing may not be large enough. 3 Looks good but footing may not be large enough. 3
Railing looks good but the footing plate could have been larger. My husband welded a larger footing plate so the rail would be sturdier (2nd picture). This rail was installed to help some friends walk up the stairs so it must be sturdy. Not sure, at this time how, how the powder coating will hold up.
0 people found this helpful
Customer Service Reply: Dear customer ,
Sorry for the inconvenience has caused to you .

You can contact customer service for support, and we are always working on improving product quality.
Any questions,welcome to contact us !

Best regards,
VEVOR TEAM
John bushell John bushell
Owner
Black 3 Steps
I ordered over a week ago, and I still don’t have it. Hopefully it will show up.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
DaveB DaveB
Mr.
Black 5 Steps
Two parts arrived damaged in the package. Customer service sent replacement mounting covers but did not provide a solution for the scratched cross bar. Spent $18 for a can of spray paint to repair it.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jean-Pierre P Jean-Pierre P
M.
White 4 Steps
Très bien emballé, instructions de montage complètes et faciles. Le seul problème est que je trouve que le garde-corps est beaucoup trop haut. La hauteur maximum devrait être entre 36’’ et 38 ‘’ pas plus. Je l’ai montré puis démontré car une fois en place c’était beaucoup trop haut.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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