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VEVOR Pole Saws For Tree Trimming, 26 Foot Pruning Saws, Alloy Steel Tree Pruner, Extension Pole, Tree Pruner Extendable, Tree Trimmers Long Handle for Sawing and Shearing

Customer Reviews for VEVOR Pole Saws For Tree Trimming, 26 Foot Pruning Saws, Alloy Steel Tree Pruner, Extension Pole, Tree Pruner Extendable, Tree Trimmers Long Handle for Sawing and Shearing

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er*** er***
Te zwaar
Pole Saw with Scissors - Pro
Te zwaar, onhandelbaar, zonde van het geld.
0 people found this helpful
Customer Service Reply: We hebben een ticket aangemaakt om dit probleem op te volgen. Onze klantenservice neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Houd uw inbox in de gaten voor onze berichten.
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joan ruiz joan ruiz
Es de mala calidad
Pole Saw - Pro
És una chapuza. Estaba cortando unas ramas de un arbol y la Sierra de desenrosca. Se ha quedado arriba. Encima tambalea. No va nada bien y no me ayudais con el reembolso
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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J.Joplin J.Joplin
Mine Broke
Pole Saw with Scissors - Pro
It broke on the second day of use. I contacted the seller and they asked for pictures as well as a short video of the item and how it was broke. I told them to just send me the new part and I'll fix it. Didn't happen. Eventually they offered to send a replacement, but that never happened either. It took a while but eventually I got a refund and had to buy another one from somewhere else.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
gregorzett gregorzett
Zbyt ciężkie urządzenie
Pole Saw with Scissors - Pro
Dobry pomysł ale po zmontowaniu już przy sredniej wysokości ledwie można to podnieść, wszystkie elementy które powinny być super lekkie są zrobione z ciężkiego metalu zamiast np z aluminium - wygina się jak wędka. Tak naprawdę nie da się obcinać gałęzi na pełnej długość.
0 people found this helpful
Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania wiadomości.
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Mikhail Mikhail
Not recommend
Pole Saw - Pro
I did Rating before but not read it. I do not recommend to buy it because it work with 3 - 4 Fiberglass handles only. Rest of Fiberglass Handles useless....
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Mick Mick
Poor quality
Pole Saw - Pro
Blade is poor and ineffective
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Glen Glen
Yes
Pole Saw with Scissors - Pro
This company is a scamming piece of shit. They are chinese thieves and sell crap product. They do not follow their own warranty promisses and run a scam bot to deal with customers.
4 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
russell gibbs russell gibbs
Pretty pointless.
Pole Saw - Pro
I purchased the pole saw in good faith, believing that when the blade breaks or blunts, I would be able to easily purchase a new blade. That is not the case. Instead, VEVOR expects you to purchase a completely new setup, as they do not sell replacement blades. I've never heard of anything more ridiculous. I would go as far as calling it a scam. The poles themselves are reasonably made. But the blades are not, meaning they go blunt pretty quickly. Save yourself the money and invest in a silky fox. More money initially, but at least you can buy spare parts and the blades will outlive these ten times over. Saving money in the long run.
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Sme Sme
Tree pruning
It's a nice tool but if you have tall trees like me adding the extension s it bows so you balancing all the weight and impossible to get to saw and rope used pulling down to cut branches is to short another impossible task if you have average height trees should be fine . The saw blade is cheap flimsy
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
Enrico Enrico
Sig
Pole Saw - Pro
Sig 3
In generale il prodotto sembra buono. L'assemballgio facile e la lama della sega sembra ottima. L'unica riserva che ho è circa l'ultilizzo dello stesso. Se si usa per segare in verticale o oltre i 75 gradi tutto funziona bene. Il problema, per il mio utilizzo grave, è che andando a tagliare dei rami ad oltre 6 metri, quasi in orizzontale, l'aste si flette notevolmente: quasi 1 metro e mezzo ed oltre ad una distanza di 6 / 8 metri. Questo rende l'utilizzo, nel mio caso, pregiudicato visto l'impossibilita di andare a mirare ad un ramo distante 6 metri e dovendo passare attarverso altri rami.. Ma questo il mio caso. Per tagli piu in verticlae non vedo particolare problemi
1 people found this helpful
Customer Service Reply: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
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