Ignore the review about not chopping up mix-ins. THAT IS THE WHOLE POINT! This blends without chopping for a ice cream parlor style milk shake. If you want a mint chip milkshake to still have chunks of chocolate, this is for you. If you want a homogenous mixture where all of the mix-ins are pulverized and unrecognizable, use a blender. That said, your mix-ins need to be prepped to their final form. If you're dropping whole Oreos in, you going to get largely whole Oreos out. Expect some prep for any topping and the need for thick milk shake/boba tea straws. As for talk of a runny or thin milkshake, that idiot probably just put too much milk in it. This requires elbow grease. It's a manual blender. You are forcing the paddle through solid ice cream before the milk starts to be incorperated. If it's making a mess, you have too much milk. If you've never used one of these, look up a instructions! Runny?! This thing has the horsepower to turn ice cream into soft serve with no milk added. You can't just give a product a 1 star review when you don't know how to use it or how it's supposed to work
