As a first time melter, the instructions were OK not comprehensive. I watched many YouTube vids prior to firing up the forge for the first time. I did have some issues connecting the regulator to my propane tank. I had to remove a plastic ring/seal that was on the very tip of the nipple, then push very hard to get the threads started. I will be upgrading the adapter to a grill tank style fitting, the regulator one doesn't seem to thread in very far. The round firebrick in the bottom wasn't flat and caused the crucible to rock slightly. The bottom firebrick broke into many pieces during my first use. There are no instructions that tell you how far the burner gets installed into the furnace, it would be nice if there was a stop. I had the burner in so far it was protruding slightly through the insulation, the paint on the burner melted back to the feed pipe. Looking back, I think it was only supposed to go in about 3/4". There is no insulation retainer in the lid, it kept falling out when I opened the furnace (This was very annoying when trying to get the hot crucible out.). I think I may weld some tabs pointing to the center around the edge of the top. The gloves provided aren't really any good, they're too short to protect the hair around your wrist and very thin like they were an afterthought (invest in some heavy duty welding gloves). The instructions need some kind of guide as to what pressure should be used to reach a set temperature. I have some new firebrick on the way, along with some refractory cement to better protect the Kaowool insulation. Some fruits of my labor, I still need to figure out how to make clean (non bubbly) ingots. The mold provided is very, very tiny, I wasn't able to pour anything into it without making a mess... Also, try not to use cheap multi-piece muffin pans as a mold... As you can see in my picture, the copper fused itself to the muffin cup and won't come off.
Customer Service Reply:
Dear customer,
Hope you are well.
We are really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have got this looked into for you already and we have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team