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VEVOR Package Delivery Drop Box Parcel Mailbox 18.9''x12''x44'' Porch Container

Product Height (Inches): 44 inch Color: Black Installation Method: Floorstanding

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Can I buy a replacement lock

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We do not sell parts separately. All our products have a 12 month warranty and if there is a problem with your purchase during the warranty period, we can send you a replacement part free of charge(In the case of parts that are not consumable). Please click the following link to contact us: https://www.vevor.com/pages/contact-us.

By vevor

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I received a box with a 3 number code and a small handle as a gift. As I am 89 yo, I would prefer a key lock. Can I change it?

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The box was unlocked and could be opened by twisting it.

By vevor

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Is there a factory reset combination for this item? My mailbox is unlocked and can't remember the combination.

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After resetting the password of the password lock, only the reset password it can be unlocked, and the factory password will become invalid.

By vevor

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I see you answered someone’s questions about the extra plate. But why does it have 5 random holes? And how do we use the expansion screws? I’m so confused by this.

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That is just a buffer plate placed in the box to buffer the shock-absorbing effect, expansion screws are used to fix the parcel box, in accordance with the bottom of the box hole spacing punched holes mounted on the parcel box can be, to avoid the whole box askew.

By vevor

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What's the exact depth of the holes we need to drill into the concrete?

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Please refer to the length of the expansion screw.

By vevor

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