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VEVOR Vinyl Cutter, 34Inch Bundle, Vinyl Cutter Machine, Manual Vinyl Printer, LCD Display Plotter Cutter Sign Cutting with Signmaster Software for Design and Cut, with Supplies, Tools

Customer Reviews for VEVOR Vinyl Cutter, 34Inch Bundle, Vinyl Cutter Machine, Manual Vinyl Printer, LCD Display Plotter Cutter Sign Cutting with Signmaster Software for Design and Cut, with Supplies, Tools

W/ Yes Black

Customer Reviews

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58 reviews
kimisha kimisha
Not for T-shirt business well beginner T-shirt makers
W/ Yes Black
A very good cutter but small projects are no go should come with a mat
0 people found this helpful
VEVOR Customer VEVOR Customer
Easy set up
W/ Yes Black
I have not yet used the cutter, but it was easy to set up and light weight. I love that I can easily move and store it.
0 people found this helpful
St*** St***
Does the job.
W/ Yes Black
Does the job. 3
It came on time, was easy to setup. I did a quick test, and after blade adjustments were correct, this machine sang. I created several 24x36 yard sale signs, made a few decals, printed some stickers and used it to cut them out. I'm about to wrap my van, which is the reason I got it ;) Works well.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you sincerely for taking the time to share your experience and valuable feedback with us. We truly appreciate you choosing our product and taking the time to share your thoughts. If you ever need any assistance, please visit our “Contact Us” page, which can be found in the bottom navigation bar, and submit a ticket. Our after-sales team will be happy to assist you and work to resolve any concerns as quickly as possible. Thank you again for your time, feedback, and support. We look forward to serving you again.
No*** No***
Software is trash
W/ Yes Black
I purchased this bundle a week ago and it is un-usable. I am unable to download any drivers to make the cutter work. Not worth the money or the headache. Save a few extra bucks and buy a better product.
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Dylan Bender Dylan Bender
Owner
W/ Yes Black
I had a us cutter for 8 years and needed a new one. I decided to try this 34” vevor and was super disappointed that the signmaster program that comes with it isn’t really apple compatible. They want you to run a parallel program that looks like windows to make it work. I have a new Mac Book pro and decided to get the Sure cuts pro 5 but that $150.00 on top of the Vinyl machine cost. When I was on site cutting with this vinyl machine it stopped numerous times, stops of wasted vinyl. I would give this a 3 out 5 overall.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Trevor Trevor
No software license
W/ Yes Black
The plotter arrived, but there was no license code for the Signmaster software. I contacted support, but all they do is point me to a disk that doesn't exist. There is a USB thumb drive, but no license key. I am having a lot of trouble getting the PC to connect with the Plotter. My old plotter had no problem connecting, and I had that for 15 years. I have been a customer of Vevor for many years, but no more, their support is horrible. I have given QUALITY, FEATURES AND EASY TO USE. 1 star as I can't test the machine, so how would I know!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Teresa Teresa
Lying about refund
W/ Yes Black
Don’t purchase unless u want to be out of your money ! They will not let u return and offer u a $80 refund 😂 I spent almost $300 on a machine I can’t even use now and all they wanted to offer was $80 … scam at its finest
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
William William
owner
W/ Yes Black
Customer service totally sucks. I've had this item for two months and it has never worked. I was told it was a defective part and another one was sent. I was expected to do all the work of replacing electronic parts It still did not work. I have sent multiple requests and messages. I never get to communicate with a real human being. DO NOT ORDER FROM THIS COMPANY CUSTOMER SERVICE IS NON EXISTANT
1 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.

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