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VEVOR Jewelry Polisher, Bench Grinder Polishing & Buffing Machine, 3590RPM Bench Lathe Polisher with 1 Wool Wheel & 1 Abrasive Fiber Wheel & 1 Grinding Wheel & 100pcs Tools

Customer Reviews for VEVOR Jewelry Polisher, Bench Grinder Polishing & Buffing Machine, 3590RPM Bench Lathe Polisher with 1 Wool Wheel & 1 Abrasive Fiber Wheel & 1 Grinding Wheel & 100pcs Tools

2850rpm Brushless motor

Customer Reviews

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Jo*** Jo***
A COMPLETE DESASTER
Aun que hay tardado 4 dias para llegar Y DPD hecho un malo servicio el equipo lego tarde pero llego. On top of the complete mess managed by DPD, which delayed the delivery of this polishing machine in an inadmissible way, I now open the box and discover that vital components for its operation are missing: Power cord, Hexagonal wrench, Agate knife, and Carbon brushes. Without the power cord, I can't even turn the machine on! I am a professional goldsmith and I have an important, critical order to deliver to a client next week. Because of all this shit and VEVOR's complete incompetence, I am going to be seriously penalized in front of my client. Clearly, VEVOR is a completely incompetent organization that doesn't give a damn about customers' operational needs. Do you seriously think a pathetic 20€ refund is going to silence me in the face of this level of amateurism and financial damage?
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Stef Stef
Vevor rotary tool
2850rpm Brushless motor
The grinder on this tool is fine. The hand held piece will not hold Collette. Im lucky to get minutes before it pops out. If I crank the tightening it breaks the Collette.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
SC SC
Underpowered
2850rpm Brushless motor
Does the job, but is very underpowered and bogs down very easily. Changing bits on the rotary tool is a pain unless disconnected from the machine. Step up to a bigger machine for anything more than very gentle buffing.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Tracey Tracey
Much smaller and cheaper quality than expected.
2850rpm Brushless motor
Definitely cheaper quality than I expected. The white buffer wheel sheds fluff everywhere! Doesn’t work for what I wanted
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
Nil Nil
Mr Johnson
The Unit works well, but it's a bit small for any items larger than jewellery.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Nick Nick
Mr
The benchmark grinder arrived with the base not attached to the grinder. On investigation the reason for the base detaching from the grinder was the fixing screws were to short. I replaced the screws to solve the issue. I suspect, due to state of the packaging, the grinder had been returned by another purchaser and had been sent to me without fixing the problem. This is the second time I have written a review on the grinder, my first review was ignored. Let’s hope this time I get an acknowledgment
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
Bec Bec
Ms
Honestly, I was disappointed with how little power this has. It struggles evening polishing. I won't get much use at all.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
Jose Tecocoatzi Mejia Jose Tecocoatzi Mejia
Fraude
2850rpm Brushless motor
Mi pedido nunca llegó quiero mi reembolso
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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kirakos kirakos
fauzi
fauzi 1 fauzi 1
I`ve contacted the seller many times more than 2 weeks now, as the device is not working at all, I`ve sent videos and photos showing that it`s not turning, but no one cared even to answer.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Hamraz Hamraz
Truffa totale
Truffa totale 1
Il prodotto ha smesso di funzionare dopo 30 minuti... ho contattato l'assistenza per il rimborso ma inviano solo messaggi standard cercando di rimandare il problema e creare ostacoli. Mi hanno inviato dei video per auto-riparare il prodotto, veramente assurdo. Assistenza inesistente, non comprate niente in questo sito! E' una truffa!!
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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