Package was damaged when it arrived, but not so much that I expected the product to be damaged too. After all, it is advertised as sturdy and able to withstand a great deal of weight. As I was installing the drain system, I was removing one section at a time from the carton, and of course, it was the last section I removed that was damaged. There was a large chunk broken out of the middle. Being impatient, and unwilling to go through the hassel of contacting the seller, arranging for a return, blah, blah, blah, I used a 12" mitre saw, and cut away the damaged section, used Gorilla glue to mend some cracks and made do with two small pieces instead of one complete section. I lost more than half of the section of drain. Please understand that this is not the fault of the manufacturer, VEVOR, but the shipper and my impatience to give the people responsible to replace the section of drain. I'm an old, disabled, Vietnam Veteran, an have run out of patience with dealing with these kind of BS matters. Thanks for reading my nonsense.
Estelle 
