I just set it up, and it worked great. Its fairly intuitive to set up and use, and it just took a couple of minutes of cooling before it was ready to serve. I did get a beeping error the first time I tried to dispense, but I think that was because I hadn’t given enough time for the mix to fill into the machine before I turned it on so it froze. I added more mix and reduced the hardness setting and that resolved the error.The unit arrived in a sturdy wooden crate, but it still had some damage when I opened it. Most of it was cosmetic, but the grommet on the back where the power cord enters the unit was broken, so I will need to do something about that before the power cord is damaged. It was also missing a bolt for the dispensing handle. Had to go find one that fit.Documentation is not super helpful, but as I mentioned above, it was pretty intuitive to get it prepped and set up. After use, I just emptied out the rest of the ice cream through the dispenser and turned it to the washing mode. Then I filled up the tank with water a few times and ran it through the machine. After that, cleanup was very easy.
D. E. Bedwell 
