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VEVOR Sewer Camera, 230 ft/70m, Self-Leveling Drain Camera with 512Hz Transmitter, Distance Counter, 9" Screen 1080P HD Snake Plumbing Camera with Light-12 LED & 32GB Card for Duct Pipe

Customer Reviews for VEVOR Sewer Camera, 230 ft/70m, Self-Leveling Drain Camera with 512Hz Transmitter, Distance Counter, 9" Screen 1080P HD Snake Plumbing Camera with Light-12 LED & 32GB Card for Duct Pipe

230 FT 512Hz Transmitter-Distance Counter Self-Leveling

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Ahmad Karim Ahmad Karim
Agent
300 FT 512Hz Transmitter-Cable Length Markings No Self-Leveling
Very poor service and quality
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Julien Teichmann Julien Teichmann
Owner
165 FT / 50 M 9" Screen
I bought the sewer scope as an upgrade and unfortunately the light never worked. It's been a month without a solution from vevor. I bought a insurance with it. Very frustrating experience I wouldn't recommend Vevor or the sewer scope.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
David David
Owner
328 FT / 100 M 10.1" Screen
I was very disappointed in the quality of the camera quality this has. The lighting in the camera is not very bright and pictures are not as good as your other camera you sell
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Mike Mike
Sewer Inspector
165 FT / 50 M 10.1" Screen
My business performs dozens of residential sewer inspections every week. I have been looking for a reliable camera at the right price. I've used several different makes and models, all of which were lacking in quality and reliability. I was hopeful that this Vevor camera would provide what I am looking for, but unfortunately, this Vevor camera is worse than the other cameras I have been using. We are expert inspectors and use our cameras very delicately, but this camera started glitching after just a few uses. The picture would flicker on and off during inspection, the distance counter would randomly reset, then the LED screen wouldn't turn on at all - just black with flickering lines. Trying to work with Vevor on a warranty refund but they are being difficult. Really disappointed.
2 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
John  milbourn John milbourn
Broke upon arrival
165 FT / 50 M 10.1" Screen
For the price it's great. Keyboard showed up all broke like it been dropped or kicked. But for the money it's like just throw it in the trash and go on. The company offered to send me some new parts or whatnot but it anymore is messing with. Just buy one if it breaks throw it in the trash. Good advertisement for the company
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
DON'T do it! DON'T do it!
Inspector
165 FT / 50 M 9" Screen
I purchased this to upgrade from the smaller Vevor a few weeks earlier. On that one the camera broke with in a coupe of weeks. Trying to explain to Vevor it was the camera was impossible they even sent a new cable which was not faulty. Anyway I upgrade to this model and it is also a piece of junk and not a serious sewer camera due to its build quality. My keyboard is useless the feet have come off the sound is terrible but that's not a major issue as the sound rarely works anyway. But by far the worst issue is the after sales communication and service. They simply say we'll be in touch in 48 hrs so one conversation takes two weeks. I am still no further forward as to how to resolve my issues. So again if you use this for business do not be tempted by the price as it is literally JUNK!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Eric Dovell Eric Dovell
Business owner
300 FT 512Hz Transmitter-Cable Length Markings No Self-Leveling
The camera image looks great but the cord isn’t strong enough. We could only push it to 45 feet. I don’t know why they sell them with 300 foot cords we couldn’t even make it past 50 feet. I wouldn’t buy again.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Sonde doesn’t work. No way to locate camera head.
98 FT / 30 M 9" Screen
I’ve received the camera, the cameras location function is not working. I have reached out to customer support multiple times and they say they will reach back out in 48 hrs but that hasnt happened yet. I just got this new camera and wasted my money. No support
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Doug Regier Doug Regier
Unbelievable
165 FT 512Hz Locator-Cable Length Markings No Self-Leveling
I have never experienced such service. No way of talking to tech support on phone. All is emails to China. And they either lack knowledge or ability to understand English. . Almost a month into this and no further ahead than day one. They only sent part of what they said Ii needed. They said do the repairs and get back to them if it doesn’t work for a new solution. I can’t fix what I don’t have. . This unit was used about 10 times and now it goes to the recycling.bin
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
jack jack
mr
165 FT / 50 M 9" Screen
received a faulty item that never worked. contacted customer service right away and they refuse to issue a refund and its been over a month and they keep on stalling
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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