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VEVOR Pool Filter Balls for Sand Filter, 4 lbs, Filter Balls Replace Pool Filter Sand, Reusable Blue Polyester Fiber Filter Media with Wash Bag, for Swimming Pool Aquarium Tank Above Ground Pool

Customer Reviews for VEVOR Pool Filter Balls for Sand Filter, 4 lbs, Filter Balls Replace Pool Filter Sand, Reusable Blue Polyester Fiber Filter Media with Wash Bag, for Swimming Pool Aquarium Tank Above Ground Pool

blue 4lbs

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121 Reviews
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Emily Emily
Sand is better
blue 3.1lbs
These things get filthy so quick and I wouldn’t dare to wash them in my washing machine. They stink! The sand is way better in the long run.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gilbert VINCENT Gilbert VINCENT
Boules filtrantes
white 4.6lbs
Bonjour suite à ma commande qui normalement étaient de couleur bleu et à la réception elles sont blanches je les ai mélanger avec la première commande donc j'espère qu'il n'y a pas de problème merci pour votre réponse
1 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Heath Heath
Owner
white 4.6lbs
These things might work good but they get dirty so fast then they’re a pain in the rear to get them out of your filter and having to wash them you need to have two or three sets to change them often I went back to sand
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Dez Dez
Service après vente inexistant
blue 4lbs
Il manque une partie de la commande mais personne ne fait rien site a fuire il vous dise de vous débrouiller avec leur livreurs
2 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Summer Sutton Summer Sutton
Didn’t work.
blue 4lbs
Terrible. Didn’t work.
0 people found this helpful
r r
b
white 3.5lbs
These balls started shedding fibers almost immediately. Within the first backwash cycle, loose polyester strands were everywhere — clogging the multi-port valve, getting sucked into the return lines, and even coming out of the jets into the pool itself. Spent an hour fishing fuzz out of the water. After just a couple weeks of normal use, the balls had compacted into dense, waterlogged clumps that didn't break apart no matter how much I rinsed or fluffed them. Filtration basically stopped working — water went cloudy again like there was no media in the tank at all.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dennis Bailey Dennis Bailey
Mr
blue 1.5lbs
Came a week late so I had to repurchase locally
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
VEVOR Customer VEVOR Customer
Didn't work well for us
white 4.6lbs
I was super excited about these. I wanted them to be amazing. But unfortunately the experience with them fell short for us. To note, we have a larger sized 20 inch sand filter by aquastrong. It is supposed to fit 200 lbs of sand. We put them in on day 1, and let them do their thing while the pool ran for 24 hours. After a few days we did a back wash because the meter was getting up there, which made sense because it had done a lot of work the last few days lol. Within a day the pressure gage started creeping up again. Ok, let's try and take them out and rinse them. (Had no intentions of putting them in the washer machine as instructed because gross!) It was such a difficult process between taking the unit apart to table to access the balls to remove them. Once we had the top of and water mostly drained from it, we were left to hand fish out hundreds of these once white puff balls that are now swimming around in what resembled pea soup. We finally fish them all out and zip them I to the bag and start to hose them out and at that point we both looked at eachother and said there is no way that this is easier than just doing regular sand. The balls went into the garbage and off to.the pool store I went to buy sand. Now they defintely filter well. Maybe it would be less of a pain with a much smaller filter unit. I dont know. But it did not work out for us. Fishing out soggy white balls from a drum isnt my idea of a good time. (For those of you thinking, why didnt we just flip it upside down and let them come out that way.....we tried that too. Again maybe it was the size we have that was the issue, but even once we got it upside down they got stuck on the sides and we still had to to reach our arm in there)
0 people found this helpful
PATRICK PATRICK
vous avez oublier de mettre les boules de filtration dans le colis
blue 1.5lbs
je suis pas content commande pas compléte manque boules bleues de filtrations
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Dez Dez
Service Clients inexistant
white 3.5lbs
Service après inexistant il manque la moitié de ma commande mais c'est pas leur faute il faut que je me débrouille moi même avec leur livreur qui ne répond pas au message
1 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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