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VEVOR Package Delivery Boxes for Outside, 35.8 in Mailbox for Parcel with Lock, Galvanized Steel Package Drop Box with Anti-Theft Design, Weather-Resistant Package Mailbox for Home and Office, Black

Customer Reviews for VEVOR Package Delivery Boxes for Outside, 35.8 in Mailbox for Parcel with Lock, Galvanized Steel Package Drop Box with Anti-Theft Design, Weather-Resistant Package Mailbox for Home and Office, Black

36 inch

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Abhil Abhil
Good for price
We use this now for over a year, it does the job. it had a good capacity Nothing gets wet. 3 Stars as - number lock could be stronger and the coating doesnt look good anymore even after clearning.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Marc-Andre Chiocchio Marc-Andre Chiocchio
Owner
20.5 inch
Owner 2 Owner 2
Package arrived late, stuck in mtl warehouse for weeks, box has clearly been thrown around, demonstrated by surface damage on lock box once I opened the package.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
richard valentin richard valentin
boite a lettre reçu abîmé
boite a lettre reçu abîmé  1 boite a lettre reçu abîmé  1
la boîte a lettre est arriver abîmé
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ahmed Ahmed
Very disappointed
20.5 inch
The item arrived damaged. The shipping box was torn at the bottom, and the product itself was cracked and twisted. This is not a cosmetic issue ,the damage affects functionality, and the door only opens partially because it’s misaligned. I contacted customer support and provided photos. Their suggested solution was to smooth the damaged area and repaint it, which is not acceptable for a new product that arrived defective and does not function properly. Very disappointed with both the shipping condition and the response from customer service. I would not recommend purchasing unless packaging and support improve.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Mel Mel
Déçu
Déçu de mon achat, j’aurais souhaité que le facteur ait accès à la partie colis .. mais la serrure ne correspond pas à leur passe.
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Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Bob Bob
Gf
22.8 inch
The box is well built, it works good with small packages. I bought the box for the sole purpose of receiving multiple envelopes from a courier as stated in the description. The first time I used it with envelopes they got stuck on a lip above the door. I contacted Vevor about the problem and they had no solution and offered $ 20 for my troubles. I do not recommend this product because of this issue.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Michelle Michelle
M.
M. 1 M. 1 M. 1 M. 1
Ik ben zeer ontevreden over deze brievenbus. we hebben hem nu een jaar en de zwarte kleur is helemaal verkleurd en grijs geworden. Het ziet er niet meer uit. Ook zitten er op verschillende plekken als roestplekken. Ook gaat het deurtje niet lekker over en is stroef. al met al dus een grote miskoop
1 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Chris Chris
Miese Qualität - ignoranter Kundenservice
Miese Qualität - ignoranter Kundenservice 1
Geliefert wurde ein VEVOR Paketbriefkasten 41,2x40,1x110,5cm. Um das Schloss des Paketfaches herum sind direkt Blasen zu sehen an denen man sieht dass der Lack sich nicht mit dem Material verbunden hat. An der Klappe des Brieffaches sind Scheißspritzer o.Ä. über die lackiert wurde. Obendrein sind sie noch scharfkantig. Leider kann man hier keine Fotos hochladen. Diese habe ich Vevor inkl. Fotos mitgeteilt und ich zitiere die Antwort: "Sehr geehrte Kunden, Vielen Dank, dass Sie sich an das VEVOR Support Center wenden. Keine Auswirkungen auf die Verwendung, danke! Wenn Sie weitere Fragen haben, zögern Sie nicht, uns zu kontaktieren. Mit Respekt, Das VEVOR Support Team" Tja, was soll man da sagen? außer kauft besser nie bei Vevor.....
1 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Maksym Maksym
Skrzynka
20.5 inch
Zamówiłem u Państwa skrzynkę, jednak przesyłka do mnie nie dotarła. Do tej pory nie otrzymałem również zwrotu kosztów. Wysłałem już wiadomość e-mail w tej sprawie, ale niestety nikt się ze mną nie skontaktował. Jestem bardzo niezadowolony z tej sytuacji i proszę o pilne wyjaśnienie sprawy oraz zwrot pieniędzy albo ponowną wysyłkę zamówienia.
0 people found this helpful
Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania odpowiedzi na nasze wiadomości.
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S S
.
20.5 inch
Absolutely the flimsiiest "anti-theft" box. The fron door and lock is so tin that you can easily pull it open with your fingers or a basic screw driver. This is NOT secure at all and is a complete waste of money
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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