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VEVOR 72 In Ceiling Fan with Light, 6-Speed Remote Control, Dimmable 3-Color Temperature, Reversible DC Motor, Low Profile Flush Mount Fan for Bedroom, Living Room, Indoor/Outdoor Use, Brushed Nickel

Customer Reviews for VEVOR 72 In Ceiling Fan with Light, 6-Speed Remote Control, Dimmable 3-Color Temperature, Reversible DC Motor, Low Profile Flush Mount Fan for Bedroom, Living Room, Indoor/Outdoor Use, Brushed Nickel

8 Aluminum Blades Silver & 72 inch

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Mandy Mandy
MISSING PARTS
8 Aluminum Blades Black & 72 inch
ORDERED TWO FANS. ONE WORKS GREAT, THE OTHER WAS MISSING PARTS. I HAVE BEEN IN CONTACT SINCE FEB 10TH TO GET THE NEW PARTS SENT. I WAS TOLD TODAY, MARCH 12TH, THAT THE PART WAS "LOST IN SHIPMENT" AND THEY WOULD SEND $20 TO PURCHASE THE PART LOCAL. WHICH ISN'T AVAILABLE ANYWHERE. SO NOW I HAVE A FAN THAT DOESNT WORK AND NO OTHER OPTION FOR REFUND OR REPLACEMENT
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
C Cole C Cole
Homeowner
8 Aluminum Blades Black & 72 inch
Expected more got less ! Electrician installed and never worked. I bought one to try before buying two more. Glad I did not waste my money. Here’s one more tip , if you buy online you can’t return to the store. I will write another review about the return after it’s processed. 🤞
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Zeke Garrett Zeke Garrett
72" fan
8 Aluminum Blades Black & 72 inch
Installed and it worked for a few mins then stop light flickers and the fan randomly turns off after a few minutes..
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
C
8 Aluminum Blades Black & 72 inch
Ordered two of these fans. Seem to be of good quality but one was missing a single blade holder (had 7 of the required 8). Website confirms that here is no phone number for support, so you deal with an online chat. I'm up to 24 emails about the missing part and I still have no idea if has been shipped. Very Frustrating! I'd love to give a positive review, but until I receive the missing part, I cannot.
2 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Jason Jason
Mr
8 Aluminum Blades Black & 84 inch
Fan was lost by FedEx or UPS for weeks.... randomly showed up after ordering the 72" which doesn't work. This 84 inch was broken and these clowns offered me $40 to hire/pay my electrician to repair it versus sending me one that works. In dispute process with credit card company. Poor customer service.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Jason Jason
Mr
8 Aluminum Blades Black & 72 inch
Fan didn't work out of box. Has a very long delay to start spinning. Not worth the process of trying to return due to incompetence of customer service. Disputing with credit card. Junk.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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