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VEVOR Slat Wall Paneling, 4 x 4 ft, PVC Garage Slatwall with Modular Design, White Slat Wall Easy-to-Install Adjustable Slatwall Panel with Coupling Structure & DIY Cutting, Fits for Storage & Display

Customer Reviews for VEVOR Slat Wall Paneling, 4 x 4 ft, PVC Garage Slatwall with Modular Design, White Slat Wall Easy-to-Install Adjustable Slatwall Panel with Coupling Structure & DIY Cutting, Fits for Storage & Display

16sq.ft White

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135 Reviews
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Broken Broken
Terrible Product, Even Worse Company
32sq.ft White
Terrible Product, Even Worse Company 1 Terrible Product, Even Worse Company 1 Terrible Product, Even Worse Company 1 Terrible Product, Even Worse Company 1
Do not buy!! I would not recommend buying VEVOR Slat Wall Paneling. It arrived damage because they do not use adequate shipping materials which is a design flaw on VEVOR's part. All 8 panels arrived damaged with large cracks on every panel making this useless. When I reached out for a refund or to ship it back for a refund they offered me $25 usd. I rejected their offer so they offered me a $50 refund. I rejected that offer then they offered me an $80 refund, each compensation offer takes a day so it's been a week so far. Very sketchy business. I wouldn't waste your time buying anything from VEVOR as they are terrible to work with and the worst customer service I've ever dealt with. This website is a total scam and they shouldn't legally be able to sell in the US. I will be filing a claim with the Better Business Bureau and I will be forced to escalate this as a dispute with my credit card company for 'Goods Received Damaged/Not as Described'. They could do the right thing and give a refund but instead you'll be spending way too much time dealing with this terrible company.
10 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
David Kaissling David Kaissling
Shipped Wring Color. Won’t Return
32sq.ft White
I reordered $599 of same product. Came different color i couldn’t use. No help returning the product that i cant use.
3 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Troy Matthiesen Troy Matthiesen
Mr
32sq.ft Gray
I like your product, but the reason I give a one star review is because if you have any issues, the service is terrible. I had two boxes of panels show up broken worth $260 and instead of shipping me new ones they offered me $80 and told me to source it locally which no place around has the panels I was looking for. You never get to talk to a person because everything is automated or AI generated. They are still selling the same product on the website with delivery times in six days, but cannot find a way to resolve my issue.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jerry Kroggel Jerry Kroggel
Homeowner
32sq.ft Gray
I purchased this product several months ago. Installing was simple, so I ordered another box. I have now received 4 boxes and need to return 3 of them. What I have been ordering is the 8’ pack. What I have received is four packs of the 4’ packs. I would like to return 3 boxes and get one box of the 8’ packs. I have emailed you several times to try to get this resolved. Each time you send me another pack of the 4’ packs. Please csll. 859-221-4874.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alvin Alvin
Buyer
32sq.ft Gray
This product was a nightmare to install. I would never order this product again. I think it is crap. I hope it works a lot better than it seems it will installed, but I doubt if it will. it encourage groups to attach it to the wall, but only half as many as needed. I would never order this product again.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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