Customer Reviews for VEVOR Non Swivel Milling Lockdown Vise 4 Inch Precision Bench Clamp 100mm Width Drill Press Clamp 4 Inch Jaw Opening for Finishing Milling Machines Drilling Machines Precision Parts

I received a 6" ACCU lock vice from Vevor, it was cracked in two pieces from what I can only assume was a shipping accident with parts were missing due to the shipping box being damaged and opened. I've been communicating with Louisa, explained the situation "ticket number" 1740516207243 and I've stated many times that I'd like a new, unopened, undamaged vice sent to me because that's what I paid for. She keeps offering me a greater discount each time and to send me the replacement broken parts but I have to fix the vice myself. I told her, and I was very clear that I don't intend to fix my vice at any discount, I just want a new vice. Vevor states that customer service is a top priority but in this case that is not the truth. I can't believe you are treating a long time customer like myself like this. I have more products to buy from Vevor but after Louisa trying to buy me off with increasing discounts each time we chat and her not sending me a new vice, I will now start taking my business elsewhere. Shame in Louisa and shame on Vevor for allowing her to offer first a $20 then $40 and finally an $80 discount on a broken vice. Just send me the vice that I paid for! I can't wait to hear from Vevor about this claim.