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VEVOR Sliding Gate Opener, AC1400 3100LBS, with 2 Remote Controls, Gate Operator Hardware Kit for Security, Move Speed 43ft Per Min, Electric Rolling Driveway Slide Gate Motor

Customer Reviews for VEVOR Sliding Gate Opener, AC1400 3100LBS, with 2 Remote Controls, Gate Operator Hardware Kit for Security, Move Speed 43ft Per Min, Electric Rolling Driveway Slide Gate Motor

3100 lbs 500 W Chain

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Krishnarine Singh Krishnarine Singh
Home owner
3100 lbs 500 W Chain
Installed brand new from box, gate opening magnet circuit worked fine gate sto but closing magnet circuit doesn't work, tried to contact vevor but cannot submit warranty, no help.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scotty Scotty
Slidiing gate opener
1400 lbs 370 W Chain
Easy to install, bushings on gears wore out and quit working in 6 months. No repair parts available, waiting on a refund.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Joseph Levesque Joseph Levesque
Beware
3100 lbs 500 W Chain
Beware, cheap product . Product arrived missing the clutch keys and chain links. Took another three weeks to receive the missing items. Opener only works intermittently. I did purchase an extended warranty, but what does it matter if it doesn't work out of the box and they are out of China. Everything is automated. CHEAP PRODUCT WITH VERY SLOW SERVICE.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Mike wheeler Mike wheeler
Big deal
3100 lbs 500 W Chain
Yes the product is inexpensive that doesn’t mean it’s going to be a good quality. I have yet to have them take care of me under warranty or the Gate opener malfunction. And also I bought the pipe threader and broke the 2 1/4 inch thread chaser. They can’t seem to find the purchase order that I bought this. So far they’re batting 100 by not stepping up and taking care of the customer. So far on the gate opener they’ve had me disassemble it and diagnose it and they still need more information although it’s unoperational. So anyway if you don’t want to use a warranty and take a chance. I will buy my products from now on through HarborFreight who has a no hassle exchange policy. And even Teemu as a very good return policy I’m sure they’re all the same China product in a different box. The only reason I give this any stars at all is because that’s the only way you can submit a review. I always consider 1 star a zero star
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Enrique Castillo Enrique Castillo
Already issues
1400 lbs 370 W Chain
I bought this less than a year ago and it already stopped working. Motor works but the computer that get the signal stopped working. I replaced the batteries in both key fobs and it just doesn't work any more.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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