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VEVOR Manual Tile Cutter, 24 inch, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

Customer Reviews for VEVOR Manual Tile Cutter, 24 inch, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

23.6 inch / 1.97 ft-Single rail
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4 Out of 5
Based on 1101 reviews
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Angelo Toncic Angelo Toncic
Tile cutter
47.2 inch / 3.94 ft-Single rail
Couldn’t get it to cut straight, was a bit frustrating had to finish off with my grinder blade . Maybe I. Got a faulty one price was good though . So you get what you pay for
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Brivadis Brivadis
Reclamation
47.2 inch / 3.94 ft-Single rail
Impossible de se servir du coupe carreaux le guide se déforme Au moment de rayé le carreaux ou de le couper. Pourriez vous me le reprendre il est inutilisable .la machine n est pas du tout confectionné pour couper du carrelage Cordialement Brivadis Thierry
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Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Dimitri B. Dimitri B.
Schlechter Fliesenschneider
47.2 inch / 3.94 ft-Dual rails
Der Fliesenschneider sieht schick aus bis man ihn anfasst. Alle Fliesen werde verschnitten und der Riss driftet ab. Ich habe mit Geräten für 30€ gearbeitet die besser geschnitten haben. Ich bin Maßlos enttäuscht das Gerät kommt zurück. Beste Grüße
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Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Dennis Dennis
Breekt tegels op alle plekken behalve de goede plek.
47.2 inch / 3.94 ft-Dual rails
We hebben met deze tegelsnijder al 6 tegels 120x60 cm kapot gebroken. Tot nu toe alle tegels die we geprobeerd hebben. Het snijwiel maakt kartels aan de snede waardoor de tegel overal uitbreekt waar hij niet hoort te breken. Als ik dit had geweten had ik dit ding nooit gekocht. Weggegooid geld geweest. Ik deed vantevoren alles met een haakse slijper en diamantschijf, had ik dat maar gedaan, want nu heeft het me 250 euro in kapotte tegels gekost.
1 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product veroorzaakt. We begrijpen de frustratie die kan ontstaan ​​door een storing tijdens het gebruik volledig. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We sturen u een update over uw probleem via e-mail; controleer uw inbox voor verdere correspondentie.
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Sarreau Sarreau
Aucune utilité
39.4 inch / 3.28 ft-Single rail
Cet appareil est de très mauvaises qualité. Coupe les carreaux de travers même après réglage. De plus les carreaux de carrelage se cassent. Une horreur Je viens de perdre plus de 100 euros. A fuir
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Nicolas Nicolas
Ne coupe pas un carreau
47.2 inch / 3.94 ft-Dual rails
Acheter pour faire 50 mètres carré et couper des carreaux de 120cm. L'outil n'a pas été capable de couper un carreau. Dès que le carrelage est plus grand que 40 cm le carrelage casse ou ne se sépare pas (manque de force de séparation). Produit à fuit J'ai perdu 115 euros
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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John Prater John Prater
Owner
47.2 inch / 3.94 ft-Dual rails
The cutter. Will not snap my tiles clean and lifts off the ground, when I go to snap. Vevor is not allowing me to return, they keep me sending me instructional videos on how to use the machine, I have been a General contractor for 25 years and know what I am doing. I will take this company to court. The worst I have seen.b
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Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Omar Omar
Tile cutter
39.4 inch / 3.28 ft-Single rail
I bought 42” tile cutter but cut not straight. But customer service doesn’t want to solve my problem , they want to proof from me not to check themselves. That means I need to record some videos and take some pictures and send to them. Don’t buy from them. Waste of money and time and labor…
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert F Sampson Robert F Sampson
Contractor
47.2 inch / 3.94 ft-Single rail
Ordered this cutter almost 2 months ago came immediately all busted up during shipping. Needed ot right away had to go and rent one to do the job. Was told not to return it and they would send replacement parts. Still waiting for the parts . I would never order one of these tile cutters ever again !!!!! Unacceptable. Whether it is Vevor or the manufacturer I would never order another one !!!
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
L R Brown L R Brown
PE
47.2 inch / 3.94 ft-Dual rails
Advertised to cut 6mm porcelain but this tile is too thin to position the wheel properly. 7 mm tile will also not work with this machine.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Apologies for any inconvenience. Our after-sales team is ready to help promptly via our online "Contact Us" section. We truly appreciate your understanding.

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