Customer Reviews for VEVOR Commercial Ice Maker, 130lbs/24H, Ice Maker Machine, 60 Ice Cubes in 12-15 Minutes, Freestanding Cabinet Ice Maker with 33lbs Storage Capacity LED Digital Display, for Bar Home Office Restaurant

This ice makervstopped working properly as soon as we had our plumber install it. Emailed Vevor 3 times a day to get this icemaker fixed. They would not respond with any resolution. I sent them another email letting them know that I will be reporting them to the BBB and if no response for resolution, I will be filing a law suit. Also, they were supposed to have credit me $110 for the wayer pump I or the plumber didnt know how to install. We just raised the machine higher so the water could drain. Now 2 weeks later, they want me to return the ice maker and once they have it they will refund me. I have a hard time believing that I will get my full refund. Including shipping and product protection. I will never buy anything from VEVOR again Worst customer support ever.

je voudrais savoir si il y a possibilité d'avoir des cubes de glaçons car la machine à glaçons que j'ai reçu fait des blocs de glaçons qu'i faut ensuite casser avec la pelle à glaçons donc ce n'est pas pratique et cela engendre une grande perte de temps. Y a t'il un reglage à faire sur la machine à glaçons pour remédier à ce problème ? Dans l'attente de votre retour d'information

Kostkarka była kupiona specjalnie na imprezę żeby obsłużyć dużą ilość ludzi niestety nie szło jej uruchomić i do dziś nie idzie nie spełniła swojego zadania gdyż w ogóle nie chłodzi nigdzie jej uruchomić brak jest jakikolwiek instrukcji

Constantly leaking

After 3 months of making ice in the summer, it stopped working, first it burned the pump and finally it burned the motherboard, I have been in contact for 10 days via email, and they trying in every way to avoid repair or replacement within the warranty. I will probably contact some authority,

Ice maker lights up but, it doesn’t work at all, I need a replacement please contact me , so this is 12 days I have been trying to get this resolved !!! I’m thinking this company could do better than this, could you imagine if this were you on the opposite side. Have respect for your customers.

Unit leaks caused damage to drywall , went through it with tech support and got 100$ off on unit

Do not purchase from Vevor !! I purchased an Ice Machine snd it quit working after a few hrs and Vevor is not standing behind there product !! Been trying to resolve this for almost 2 weeks and still nothing from Vevor !! They are probably like this with all there products !!!!!

Showed up packaged great but does not work. Can't get a response from customer service either. Attempting to get a refund.

J'ai acheté une machine à glaçon et je ne peux pas travailler avec elle est en panne . J'attends que un téchnicien me téléphone ou le retour de la machine.