Customer Reviews for VEVOR Commercial Ice Maker, 130lbs/24H, Ice Maker Machine, 60 Ice Cubes in 12-15 Minutes, Freestanding Cabinet Ice Maker with 33lbs Storage Capacity LED Digital Display, for Bar Home Office Restaurant

I'm assuming the ice machine would have worked? But when it arrived it had a huge dent in the bottom of it. Now I'm dealing with customer service which is like dealing with slugs because they never call or write back in an email. There's also no phone number to call. This is been very frustrating.

Der er INGEN ORDENTLIG VANDSLANGE MED .... den kan jo ikk kobles til vandhanen Kontakt på tlf 31 60 13 38 Mvh Jens Mad&Ro

Bought hoping to use while having family and friends to my cabin July 4th. Went to my cabin to set it up 8 days prior, machine did not work, water just runs, buttons don’t do anything, never gets cold. Go through the customer support BS which is a complete joke. They want pictures to show the problem, how TF do you take a picture of something not working? Just kept asking for a new one and I asked if I could pay for expedited shipping. They only respond to you 1 time every 24 hours in the middle of the night. Then out of no where they offer a refund of about a third of what I paid and said I could keep it. WTF!?!?! Not to mention trying to read the manual makes you feel illiterate because it’s written in horribly broken English. If you’re going to sell your cheap junk in the US get someone who speaks English to write it! Worse customer service ever. Here it is a week later, I don’t have an ice maker and I have gotten no where!

Super!! Machine au top, livrée comme convenu. Dommage que les raccords et filtres ne soient pas dans le colis et que ce ne soit pas indiqué dans le descriptif et que ce ne soient pas proposés en option ou achat complémentaire !!!!! Pour ma part, Probablement une machine au top!!! INUTILISABLE !!!!! Service client contacté : « photo de la machine dans son emballage » et « éléments manquants sur la photo du site » effectivement ils ont raison…, les raccords et filtres sont sur tous les modèles mais pas sur celui ci!!!! Aucune proposition à ce jour du site, même pour me les vendre….. On se fait avoir, n’étant pas un super inspecteur des images fournies… JE VOUS INVITE TOUS À REGARDER AVEC ATTENTION LES PHOTOS DES PRODUITS PROPOSÉES PAR CE SITE ET NE PAS VOUS CONTENTER DÛ DESCRIPTIF !!! Seules les photos font foi. Peut être que VEVOR me proposera les raccords et filtres, tout pour pouvoir installer et utiliser cette machine…… ou pas…… Je complèterais ce commentaire !

Mi compra nunca fue entregada, requiero mi reembolso.

Worked for less than a year and I can't get any real support for helping me replace it or fix it. I am very disappointed.

I have not been able to use this as of yet. I received the product damaged and chatted with customer support as soon as I had it out of the box. I showed them pics of the unit and box. I was told to wait up to 48 hours to get a reply on the next step of what they are willing to do to fix it.

La maquina no funciona ,el boton de encendido no se activa y por lo tanto la maquina no inicia su ciclo.

Great ice machine while it lasts. Had this ice machine for 6 months then it died. Tried to reach out to vevor for the warranty but can't get anyone to respond. Buy somewhere else that actually stands behind their warranties.

We love the ice machine but had to put it in our garage since it came dented. I bought the insurance, did a claim and never heard from anyone. Too bad I had a cart full of Vevor items I wanted to buy but with poor warranty and unresponsive insurance I'll buy elsewhere.