If I could put 0 stars I would. First of all the drain is way too small to drain out quickly, it takes about twenty minutes to drain out if you have 2-3 inches in the tub. The connecting pipes had to be replaced before even installing because they didn't fit. All the tie-downs broke within a week. The door leaks horribly and doesn't lock well. The sprayer has now broken off. In other words, it is completely unusable. I have went back and forth with support from the very beginning, sending them pictures of how bad the leaking is. At first they offered $50 toward the issue. That was a joke. Then they offered to replace the door. I waited over two months for the replacement and never received it and never received any communication. When I finally was able to contact support, they said that they did have enough employees or material to get the door to me. They again offered $50 to fix the door, that wouldn't even pay a repairman to come out to look at it. After several offers, we finally settled on $600 only because I was tired of going back and forth and nothing was getting accomplished. I would love to return the whole thing and get my money back, that would be the only way that I would be satisfied with the whole experience. There are more photos, I just couldn't attach more than 5.