VEVOR Camping Rocket Stove, Wood Burning Portable Rocket Stove with Carrying Bag for Backpacking, SPCC Steel, Double Door, Burn Twigs, Sticks or Charcoals for Outdoor Cooking, Backyard, Camp Cooking

When the fuel in this stove burns, it will inevitably produce ash, which needs to be emptied out by opening the door. If this answer does not resolve your issue, please contact us again for assistance.