VEVOR Commercial Ice Maker Machine, 440lbs/24H Ice Maker Machine with 130lbs Storage Capacity, 160 Ice Cubes in 15 Minutes, LED Digital Display Freestanding Self-Cleaning for Bar Office Restaurant
No, this VEVOR commercial ice maker (Model: P_010427856313) is not NSF approved. It has ETL, DOE, CEC, and NR-can certifications for safety and performance, but does not hold NSF certification for food equipment sanitation.
Hi there
The ice maker in not doing loose ice cubes.
They are together and I have to brake the sheet of ice cubes by hand. What I have to do to have them loose.
HOW I CAN TALK TO A CUSTOMER SERVICE?!
We recommend setting the ice thickness to 2 or 4 for optimal results. Watch the instructional video on adjusting ice thickness here: https://youtu.be/MdaUcH6jHmc设置完成数字不闪后关机重启一下即可!
You can use an ice scoop to tap and separate the ice cubes into individual pieces. Instructional video: https://youtu.be/OzA0EY5MJ8Y
If this answer does not resolve your issue, please contact us again for assistance.
Customers have reported that the ice cubes are sticking together. This is not a machine malfunction; the ice maker produces ice in blocks rather than individual cubes. You can adjust the ice thickness setting to a thinner setting to make it easier to remove the ice and separate it into individual cubes.