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shape: Upright

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Questions and Answers

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How do you attach the hooked end if there is no material to hook on to at the top of the ladder?

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If there is no material to hook onto at the top of the ladder, it is not suitable for use.

By vevor

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says to use special tool for expansion bolts. What do I use??? How do they work? Not very explanatory!

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all tools needed were included in the package.

By Athena

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About this Egress Ladder, the screw package is filled with prepared tools, so you don't need to find another tool to install the bolts.

By Cathy Terry

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Is this ladder rust proof?

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Yes. The Ladder is rust-proof.

By Gustave Adams

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Hello. The descriptions indicate ladder is 4 steps but the main picture is of 3 steps . Can you please confirm how many steps the ladder provides?

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This Egress Ladder totally has 3 steps.

By Paula Thompson

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Hi buyer, Thank you for the email, Three. Hope it helps. Customer support, Jennifer.

By Christopher Aldington

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Can this be used in a concrete window well? Will the top grip over a 8" edge?

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Hi buyer， Thank you for your time to the mail. Yes,it can be used in a concrete window well, and the top grip almoust 6" edge. Hope this helps. Best wishes, Jennifer Customer Support

By Dorothy Violet

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