3. Check if the machine has been turned on and off repeatedly within a short period. The unit has a compressor protection feature that activates when this happens. The compressor will not run for about 15 minutes, so no ice will be produced. Wait 15 minutes after turning it off before turning the machine back on.
If this answer does not resolve your issue, please contact us again for assistance.
By vevor
1. First, check to see if the cleaning function was accidentally activated.
2. Next, check if the water tank is overfilled beyond the MAX line. If there is too much water, the internal pressure may be insufficient to drain the water, which can also prevent ice from being produced.
By vevor