VEVOR Mechanical Keyless Entry Door Lock, 14 Digit Keypad, Outdoor Gate Door Locks Set with Surface-mounted Latch, Water-proof Zinc Alloy, Keypad and Knob, Easy to Install, for Garden, Garage, Yard
Black Knob Single-sided Numeric Keypad
Questions and Answers
33 Questions
How do you reset passcode?
Please see the video in the link for reference,the link is valid in 3 days: https://we.tl/t-uYUCMU6PtU.
By vevor
What happens if the wrong code is entered when trying to open the lock? Or if every button is pushed will the lock open?
If you enter the wrong password when unlocking, the door will not open. Press the C key to clear the incorrectly entered password, and then enter the correct password again to open the door. When the password involves all password buttons, if each button is pressed, the door can be opened. But if the password is like 13579, you cannot open it after pressing each password button.
By vevor
Hello a been trying to programed my codes but I can't understand the way to programed new codes.
I have tried so many different ways and nothing.
I did press the reset button before anything.
Thank you
To reset the password, you need to remove the panel. Please see the video in below link for reference, the link is valid in 3 days: https://we.tl/t-pdufgZIPzT
By vevor
The long drive shaft is too short to accommodate my 2.75" thick gate. The product manual says it will accommodate up to 100m (3.94") thick
Hello, according to the product manual, the installation range for this combination lock is 35 mm to 65 mm. Since your door is 100 mm thick, it cannot be installed.
If this response does not resolve your issue, please contact us again for assistance.
By vevor
I replaced the batteries in My Vevor Drop Slot Safe and it will not turn on at all. i bought fresh high quality batteries and it still wont turn on. how can you resolve this?
Sorry for the trouble. Please:
Check battery polarity (+/-)
Clean metal contacts
Use new alkaline AA batteries
Remove batteries, wait 2 mins, reinstall
Try external 9V power (if port exists)
If the issue persists, please contact us through the Contact Us page on the official VEVOR website.
By vevor