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VEVOR - Heladera automática vertical con compresor integrado, 2 cuartos de galón, sin precongelación, para yogur de frutas, sorbeteadora eléctrica de acero inoxidable, 4 modos de helado con pantalla digital y temporizador

All products on our official website come with a 12-month warranty. If you purchase a product that has a problem within one year, we will be responsible for you. Here is the link: https://www.vevor.com/pages/return-policy.

It will churn only, or chill and churn.

It makes frozen yogurt. Don’t know why it shows a heating element. Maybe its a chiller element

I do not have this type of machine... but for mines I use a bleach and water solution...

Just soap and water is good.

Actually, it should stop at the soft stage to allow you to transfer the results to a more permanent container for hard freezing. The flavor "blooms" more when frozen hard without the stirring (in your freezer).

I had this problem. Make sure once you rotate the dial and close softness setting, you push the dial. That will select and confirm your choice of stiffness a new cooking timer will populate. The timer will start counting up instead of down and you’ll see a loading bar under the timer. If you set it to time only, you won’t get the hardness you desire. Hope that helps.

This equipment was made in China.