Just installed my roof top rack and noticing a few things
1) There are insufficient instructions for installation. We had to go online and look at YouTube videos of other people and other brands to properly install.
2) The extension racks attach to the brackets on the outside rail only. The cross section pieces in the center to not connect to each other or have caps on them. So there are gaps between the pieces that can cause gear to snag.
For the second issue, we will have to add a pool noodle or tape on them but I’m not sure why these pieces would be made so they don’t connect at every point. I didn’t notice this when I purchased it but it does show on the pictures. Just not sure why that would be something the customer needs to address. Seems like a major flaw.