The tub is simple to put together. Additional attachments may be needed to connect the included facet to an American-style water source. The stair is not sturdy and requires a few sessions to get dog/puppy comfortable with using the stairs. Purchasing sturdier may be necessary. The description says that it is steel, and magnets do not connect to the tub. The drain is of low quality and caution will be required when placing it in an area of curious puppies. The insert that keeps the pets from standing in water puts the animals a little high in the basin, the included leashes and ring for the leashes will definitely be needed for untrained pets. If on a budget then this is the basin however if running a business, this is not the basin to purchase.
Customer Service Reply:
Dear customer ,
Sorry for the inconvenience has caused to you .
You can contact customer service for support, and we are always working on improving product quality.
Any questions,welcome to contact us !
Best regards,
VEVOR TEAM