The machine is fast and easy to use. the only drawback is the lack of documentation. A lot of what is in the supplied manual does not apply to this unit. However, the company responded to all my questions within a couple of hours. Great response. The ice cream is delicious and ready within minutes. Overall, we are very satisfied.
Excellent service from company. Product arrived exactly when expected and works beautifully. Machine has touch screen operation which makes everything simple. Even making the ice cream is easy. Just mix powder with water and pour in machine. Really a great product and a lot less than other machines on amazon. DB
My name is Merleana H. Best investment for a Covid-19 lock down
I love this machine because I can control the hardness and softness of my ice cream. It’s easy to clean and ice cream in 20 minutes. However it is just a little loud when it’s freezing and the instructions were a bit incomplete but other than that I love it, and my grandkids love it too!
I love the machine!! Makes good ice cream and definitely a crowd pleaser!! The only thing I didn’t like was it need more instructions but we YouTube it. Overall great machine.Latoia Jackson
The only bad thing about this product is how heavy it is, it’s an excellent unit, does a great job for the price, makes delicious soft serve, easy to clean, paid for itself in the first two weeks.
When they say COMMERCIAL they mean it. This thing is heavy duty and makes a great soft serve. The only complaint i would have is trivial and it is that they wrap the machine in a white pvc film and there are some areas that it is hard to get it to come off. Other than that i love the machine so far!Brandon T
G. W. Samples 
