From everything I've heard and read this is a great value for the money andA great product. Why did the shipping gods pick this order to mess with ?I have read reviews and talked to people that own this plasma cutteralthough a lot bigger model and they can't enough good about it.I had enough confidence I took a couple small jobs that this plasma cutterWould make so much easier and quicker now I'm behind because of a foulup in delivery. I contacted Amazon right away they started figuring outwhat happened I contacted the seller and between them they are sendinga new one not the one that went to the wrong address a new one !!!That right there tells you everything about not only the seller butAmazon as well !!!!! I am really looking forward to getting thePlasma cutter hopefully the mail gods will not mess with it this time.New plasma cutter arrived today, great packaging not a mark on it . I have it all set up except I have to go get a different air connector to go from my hose to the plasma cutter I'll be up and running some time tomorrow. I love the feel of the torch that comes with it just feels good in your hand.