The ice machine works very well. It drops ice every 15-18 minutes (I have the bridge set thick). Runs very quiet and does not put out an excessive amount of heat. The only concern I have is the filter that came with the machine. The filter is light in weight and the ice cubes are not clear. I will change it out for an in-line carbon filter. Other that that, this is a very good ice machine and a few of my friends will probably buy one.