I just received and opened the box and I must say I am very impressed with the packaging. I bought this to replace a higher end Scottsman commercial unit that has given me problems the entire time I have owned it. Scottsman did not stand behind their product, so after that experience I am taking a chance on this company / product.The only thing I wish it had was a place to hold the ice scoop inside the ice bay. The blue light is a very nice touch. I like that the controls are not behind a panel and that the filter is easy to get to and clean.If I don't post a followup know that this little machine is doing its job and we are happy.
Morris Hightower 
