Early review, it has only been one week. Packaged very well with styrofoam and wooden crate. Easy to put together and startup, about 20 minutes for first batch. Manual was not real clear but controls are intuitive and pretty easy to figure out if you you are at all familiar with soft serve machines. Nighttime tempature hold works well at keeping mix at 40 degrees or less. One issue I found after 24 hours was a slight rubber smell, removed back cover and found a loose drive belt that can probably be blamed on shipping. Adjustment of belt was accomplished with a wrench on 4 bolts to tighten. I should have expected this and adjusted before turning on the machine. My only other concern is availability of replacement parts that will wear over time and need to be replaced (seals and auger). I will contact seller and update this review over time. Overall, we are happy with our purchase at this time and plan to buy another in the next few weeks. Updates will follow.
luv2read 
