It is not shiny, it has brushed stainless finish. No installation instructions included.**The included 12mm (1/2") masonry drill bit is large. It will have a tendancy to "dance" out of the holes you have marked. If a hole or holes is just a tad out of alignment, you will have problems. Suggest you buy a couple of small drill bits; drill the hole with the smallest, move up to the next size and then finally use the 12mm. This should keep your hole within tolerance.**Do not drill all the holes at once. Drill one hole at a time, then check alignment. Alignment, alignment, alignment.**Do use a hammer-drill that is has a chuck large enough to accept the 12mm bit. I tried a regular drill and got nowhere. Hammer-drill makes it easy.**Do use a shop vac to clean up/out dust surrounding area and out of the holes.**Sunny install day: shade yourself with umbrella. Knee pads/kneeler pad recommended.**The included wrench for bolt tightening is neither practical or sufficient. Use/beg/borrow/steal a 13mm socket/ratchet to tighten the bolts.**If the included metal inserts won't fit flush with the surface even though you are certain you have drilled deep enough and have removed the dust from the bottom of the hole, get a wide-blade metal putty knife, put it atop the insert and hammer on the putty knife until the inserts set flush.The installation is not difficult IF IF IF you have the proper tools and you get the alignmentholes drilled in .

Easy to install

Railing was fairly simple to install, anchors are actually better than they look, I also epoxied the anchors and base to add strength. Wonderful fit for our pool.

Disliked the tool they give you..its garbage! That's the only thing ..very easy to install and super sturdy

Enclosed drill bit not adequate for drilling into concrete.

Very nice quality and easy to install. The tube thickness and diameter are substantial enough to support a person's full weight pulling down or even sitting on the rail. The anchors, bolts, and drill bit that come in the box work fine. It was simple to install, but drilling the holes takes more than a few minutes. I used a basic household cordless drill with a hammer setting. Each hole drained the battery. The bit included with the package did the job and still has some life left in the tip. You'll want a socket wrench (1/2" I believe). The box includes a sheet steel wrench, but it will hurt your hand to use it. Have a vacuum on hand to clean up the concrete powder as you go.The stainless steel looks good, so we chose not to use the blue grip cover. Hands down a great DIY alternative to hiring a pool contractor to do this job.

I like it. i was so easy to install, it may have taken 45 minutes, that includes the time to collect the tools though most everything you need to install it comes with the kit. it is strong and steady, installed this at our inground spa, wish i had installed it years ago. and it looks good.i recommend this to my friends.

Quality material. East to install

Love this! Able to install pretty quickly depending on the material you will be drilling into. The size was perfect and able to separate the steps from the sun deck.

This is so awesome my wife feel getting out of pool I had this installed so she could get out of pool safely