Fantastic steamer, easy to clean and use. My only complaint is the company customer service was terrible. I bought this as a Christmas gift, it arrived without a couple screws/bolts for the handles. I contacted them (The maker), they wanted me to copy all my information from my purchase on Amazon, to prove I bought one. They wouldn't check theirs. I did as they asked, two week later still no screws/bolts. We went and bought new ones. Terrible customer service