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Customer Reviews

  • 4.8
  • 4.6
  • 4.6
  • 4.7
Matthew Evans Matthew Evans
the price is very cheap
The customer service handled my problem in a timely manner, which I am very satisfied with.
Shirley king Shirley king
Bigger than expected
I bought this for my son I was shocked when I opened it it was so much bigger and nicer than I thought it would be
B.D. B.D.
Great for start up
Got the Chinese version of this machine so I could put 8” discs on it. Spins faster than stated so keep an eye on what your doing. Set up water feed on gravity. I haven’t had an issue one with the machine after thousands of projects with various materials. it can chew through material very quickly so you really need to keep a bit more water on it than the usual laps.
Greg Greg
I purchased this model because all reviews said it was great for beginners. I am very disappointed that there are minimal assembly instructions and the on line video provided actually has pieces pre-assembled and does not show a step-by-step assembly method. We are struggling through using other artists YouTube videos. Caution to anyone who has never used one of these machines - buy another brand that provides step-by-step instructions and is more understanding of a beginner.
Customer Service Reply: Dear customer,
Thank you for sharing this feedback with us.

We are very sorry to hear that you weren’t happy with your product.
We can see that you are already in contact with our Support Team, and we hope we’ll be able to find a satisfactory solution for you.

Have a great day,
Edward H. Edward H.
Good starter machine
Only wish it came with an adapter for cutting the gems table. If you can afford a machine with the water attachment get it. If not you can use a squeeze bottle to keep water flowing to keep the gems from cracking.
Jennifer J. Johnson Jennifer J. Johnson
Great machine for the price!
A solid machine. Terrific for the price. 6 inch plates are easily available here on Amazon.
Chrishg Chrishg
Works as expected. I have not tried the facet feature, didn't buy for that reason. Discs easy to replace, very smooth operation.
Debbie Wilson Debbie Wilson
Great with the addition of a bucket cut to catch water spray
Just starting to work with it and so far I am very happy.
Josh Josh
So far seems to be well built
Nice machine. Solidly built and heavy which is nice. I was kind of leery at first it would be thin and cheap. But definitely not the case. This thing is heavy and solid. JLS

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