Arrived well packaged, no damage. Connection was simple. You need a water source similar to what you would use for a refrigerator with an ice maker. You need about a 1 inch drain opening. You need a 110v source for power. It comes with a short set of supply and drain lines. It also comes with a water filter. I replaced the water filter with a quick change filter from local BB store. Also purchased longer supply and drain lines while I was at it. Hookup was simple as I had a location where everything was available, water, drain, and power. Machine made ice right away. Simple to start and stop. Quality of ice is excellent. The storage tray is not refrigerated but when full it will hold ice and keep cold. When in use the ice will slowly melt and new ice will form on top. When not in use, simply shut it off and empty the ice, or just let it melt. Clean cycle is simple and easy to do. Durably built exterior. Well insulated. Quiet operation. Added note: I built a stand for it to sit on. Makes it easy to get ice without having to bend over. We fill coolers and ice bags and it’s much easier when the door is about chest height.
Jim 
