Q: Why is the carpet uneven after receiving the package?
A: Lay the carpet flat on the floor. Place a damp towel over the creased areas and use the highest setting on a preheated electric iron to press the back of the carpet, restoring its smoothness.
Q: Why does the carpet color differ from the one shown on the website?
A: The color of the carpet in the pictures may be affected by environmental lighting and the color resolution of electronic devices. However, we strive to present the color and pattern as closely as possible to the actual product.
Q: How do I keep the carpet clean?
A: Our carpet can be hand-washed, vacuumed, or machine-washed. We recommend washing it in a drum washing machine with cold water and drying it naturally without ironing or heating.
Q: Is the carpet suitable for all locations?
A: Our page provides a general size coverage chart, and you can purchase according to your needs. We offer various sizes and styles for you to choose from.