There are no pictures of the right-hand side of this unit in the listing, so it's not apparent, but there is no way to swap the side you want the tray to slide in and out. The only place it would fit in our kitchen was on the counter next to the 'fridge... but for that to work the tray would need to slide out to the right. I unpacked it and set it up, plugged it in and turned it on, it was smooth and quiet (after the ON/OFF switch is turned on in the back, the blades start to spin at the point the ram enters the tube), and we would have kept it except for the fact there was no way to make the tray come out the right side (or even in/out the front would have worked)... if we turned it sideways, the bottom of the cabinets would interfere with the ram travel, and it would not lift far enough to open the feed tube. We repacked it exactly as it was when received, and returned it. Too bad we couldn't make it work, because it seemed like a solid unit and the claimed 600+ pounds of ice per hour seems realistic if you have a 2 people and 2 trays so you have 1 person just swapping out full/empty trays while the other does nothing but pour ice in the feed tube and cycles the ram.
Jen 
Karen 
JohnnyH 
