For the money, this thing is awesome. It separates cream, and it does it well. Very happy with it. However, the instructions provided were poorly written (go to YouTube as others have suggested), the base has a small burr which scratched my countertop (I’ll file it down), and the rubber grommet the body rests on wasn’t installed properly on the shaft. I simply seated it lower to get the proper clearances.Hey, we’re separating cream, so we’re very happy. This thing seems very heavy duty, too. Heavy steel construction.