Ice chest came securely packaged and without any signs of damage upon opening. I have not installed this yet, so I cannot comment on how efficiently it works, however it seems very sturdy. I do not like that the lid is not secured to the chest, and may try to install some small hinges between the lid and base. It also does not appear that the bottom is slanted for easier draining, but I've yet to see how well it actually drains at this time.