I watched a YouTube video demo where the results were just horrible, oddly the guy was praising the sad results, needless to say this, although discouraging, did not dissuade my decision as there were numerous offsetting positive reviews.
So I would have given it five stars across the board except it does not come with the plastic dome cover, which costs almost as much as the machine. This in and of itself is not that big a deal as we just had to move the operation outside and trust me you don’t want to use it indoors without the dome cover.
As far as the quality there are a couple of minor issues we had on our machine, one is that the steel bowl arrived with some scratches that are prone to rusting if not kept dry but do not pose any immediate risk and overall are a minor issue. The other concern we have is that on or machine the rotor head is not centered and comes very close to touching the bowl and I do not see an easy solution to centering it but I am thinking some carefully installed washers may solve this, however this is also not a huge issue as it does not currently touch.
Finally the ease of use, I gave four stars here as well just due to the learning curve. The temperature needs to be dialed in, too low and the flossing is very little and slow, too hot and it just spins out too fast and solidifies on the bowl.
Overall it’s a great value and the seller was really great to respond d to my concerns and offered a significant partial refund just to keep the customer happy and so it’s really a great experience and my kids just love it, it’s been a huge hit at the parties.
dlisad 
